The Assessment and Admission Process

Every admission and referral to Valle Vista Health Service begins with an assessment. A face-to-face assessment may be scheduled with a qualified mental health professional to review the individual’s concerns and discuss the best treatment options. The assessment takes approximately 45 minutes and concludes with recommendations for the best course of treatment. We offer no-cost assessments as a community service to anyone, regardless of health insurance coverage or whether treatment ultimately is received at Valle Vista Health System or elsewhere.

Admissions Process

Following a no-cost assessment and a review by a physician, patients will follow the following steps and processes.

If approved for admission to inpatient:

  • Intake admission process and paperwork
  • Admitted to appropriate inpatient unit
  • Nursing assessment
  • Assigned room
  • Immediately begin daily programming

If approved for admission to PHP or IOP:

  • Intake admission process and paperwork
  • Admitted to appropriate level of care programming
  • Walked to Outpatient Unit and introduced
  • Schedule start day and time for Outpatient
  • Start group program

If approved for admission to New Vista Outpatient Recovery Center:

  • Assessment scheduled
  • Assessment and medical evaluation
  • Program requirements detailed
  • Individual and group therapy scheduled
  • Level of medication-assisted treatment determined
  • Introduction to community support programs
  • Discharge planning started

Health Insurance

Valle Vista participates with most major health insurance providers, including TRICARE®, and will assist in obtaining health insurance coverage. Valle Vista is a Medicare provider as well as a Medicaid provider for patients up to age 21.

Help Is Right Here

Our team is available 24/7 to provide a no-cost mental health assessment for you or a loved one by calling 800-447-1348. For additional details about our programs, call us or use our online contact form. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.

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